Return & Warranty
WARRANTY
Battery buy from YDL Battery enjoy 1 YEAR WARRANTY,
Battery find fault, short life time, YDL Battery replace it with a new one.
Return
Return - Return without reason for Retail less than 50pcs
Buyers can return the package without reason in 30 days after receiving it.
- If there is no quality issue, buyers are responsible for the shipping fee.
- You will receive a refund within 3 working days after we receive the returned items.
Return - Return without reason for order mass cutomized production
- Discuss a fair plan for both
Return - Return with reason
Please contact us and let us learn your situation first before return the item. (IMPORTANT)
- In most cases, we can help you to solve your problem by giving remote technical support and you don’t need to return the product.
- If there is irremediable defect with the product, we full refund you
Return address:
- For US warehouse order
Name: Acestar group inc(Yongdeli)
TEL:+1 909-593-8855
Address: Acestar group inc 2875 metropolitan place, Pomona, CA
- For China warehouse order
Email: support@ydlbattery.com
TEL: +86 13527921743 Recipient: Jason Lee
Address: No.22, West Second Lane, Xinan Community.
Changan Town, Dongguan, China
Changan Town, Dongguan, China