WARRANTY

Battery buy from YDL Battery enjoy 1 YEAR WARRANTY,

Battery find fault, short life time, YDL Battery replace it with a new one.

 

Return

Return - Return without reason for Retail less than 50pcs

Buyers can return the package without reason in 30 days after receiving it.

  • If there is no quality issue, buyers are responsible for the shipping fee.
  • You will receive a refund within 3 working days after we receive the returned items.

Return - Return without reason for order mass cutomized production

  • Discuss a fair plan for both

 

Return - Return with reason

Please contact us and let us learn your situation first before return the item. (IMPORTANT)

  • In most cases, we can help you to solve your problem by giving remote technical support and you don’t need to return the product.
  • If there is irremediable defect with the product, we full refund you 

 

Return address: 

  • For US warehouse order
 Name: Acestar group inc(Yongdeli)
TEL:+1 909-593-8855
Address: Acestar group inc 2875 metropolitan place, Pomona, CA

 

  • For China warehouse order
Email: support@ydlbattery.com
TEL: +86 13527921743  Recipient: Jason Lee
Address: No.22, West Second Lane, Xinan Community.
Changan Town, Dongguan, China

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